Guest Facilities

Sea World offers a range of services for all guests. These facilities include:

A TTY telephone is located in Customer Connect for those guests with a hearing or speech impairment wishing to make a booking - TTY PH +61 7 5573 8285.

Assistive Listening Systems

Visitor Information - Assistive Listening Systems

Sea World offers an Assistive Listening service which amplifies sound through headphones or induction loop at specific theme park attractions for guests with hearing difficulties. A $25.00 refundable deposit is required, refundable when returned on the same day.

Assistive Listening systems operate at the following locations:

  • Main Entrance – Gate 1

  • Guest Services

  • Main Lake – Sea World Stadium

  • Seal Stadium

  • Ray Reef

  • Polar Bear Shores

  • Shark Bay

  • Little Penguin Point

  • Sea World Theatre

  • Dolphin Cove Stadium

A limited number of devices are available. Please contact Guest Services on 075588 2178 for further information.

Download Sea World Special Services Guide