Guest Facilities
Sea World offers a range of services for all guests. These facilities include:
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First Aid
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Parents' nursing rooms
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Travellers Cheques can be used for purchases at most retail stores inside the park.
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Lost and found
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Disabled access to a number of rides and attractions within the park. Contact Guest Services on +61 7 5588 2222 for more specific details.
A TTY telephone is located in Customer Connect for those guests with a hearing or speech impairment wishing to make a booking - TTY PH +61 7 5573 8285.
Assistive Listening Systems
Sea World offers an Assistive Listening service which amplifies sound through headphones or induction loop at specific theme park attractions for guests with hearing difficulties. A $25.00 refundable deposit is required, refundable when returned on the same day.
Assistive Listening systems operate at the following locations:
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Main Entrance – Gate 1
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Guest Services
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Main Lake – Sea World Stadium
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Seal Stadium
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Ray Reef
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Polar Bear Shores
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Shark Bay
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Little Penguin Point
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Sea World Theatre
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Dolphin Cove Stadium
A limited number of devices are available. Please contact Guest Services on 075588 2178 for further information.
Download Sea World Special Services Guide